These Terms and Conditions (“Terms”) govern your use of the SMS services provided by Didion Milling, Inc. or Didion (“we,” “us,” or “our”). By opting into, using, or receiving SMS communications from us, you agree to comply with and be bound by these Terms.
- SMS Service Overview Our SMS service allows us to communicate with you via text messages for purposes including, but not limited to, providing customer support, sending order updates, notifications, marketing communications, and other information related to our services. By opting in to receive SMS messages, you acknowledge that you are providing your consent to receive communications from us.
- Opting In To begin receiving SMS messages, you must opt-in by providing your consent to receive communications. This may be done by:
- Signing up for our services, promotions, or offers via SMS.
- Texting a keyword (e.g., “START”) to a designated number.
- Completing a form on our website or during an interaction with our company.
- Message Frequency By opting into our SMS service, you acknowledge and agree that you may receive a certain number of messages from us. The frequency of messages depends on your interaction with us and the specific service you’ve signed up for. Standard message and data rates may apply based on your mobile carrier.
- Opt-Out/Unsubscribe You can stop receiving SMS messages at any time by replying “STOP” to any SMS message sent by us. Upon receiving your “STOP” request, we will promptly remove your number from our SMS communication list. You may also follow the instructions provided in our SMS messages to unsubscribe from future communications.
- Message Content We are not responsible for any costs incurred due to message or data rates charged by your mobile carrier. The content of SMS messages may include, but is not limited to:
- Promotional and marketing messages, including special offers, discounts, and announcements.
- Customer service messages, including order status, appointment reminders, or shipping updates.
- Account-related information or notifications.
- Eligibility You must be at least 18 years old, or the legal age of majority in your jurisdiction, to opt-in and receive SMS messages from us. By opting into our SMS service, you confirm that you are of legal age to receive these communications.
- Privacy By using our SMS service, you acknowledge that any data provided, including your phone number and message content, is subject to our Privacy Policy. We will not sell, rent, or share your personal data without your consent, except as provided in the Privacy Policy or as necessary for the operation of our SMS service and related business needs or as required by law.
- Accuracy of Information You are responsible for ensuring that the mobile phone number you provide to us is correct and up-to-date. If you change your mobile number or stop using the number you have provided, it is your responsibility to notify us so we can update our records.
- No Liability for Unsubscribed Numbers We are not responsible for any failure to receive SMS messages if the number you provided is incorrect or if you opt-out of receiving SMS communications.
- Service Availability Our SMS service is provided “as is” and may not be available in all locations or through all mobile carriers. We do not guarantee that our SMS service will be free from delays, interruptions, or errors.
- Compliance with Laws You agree to comply with all applicable laws and regulations related to the use of SMS and any other applicable data privacy regulations.
- Amendments We reserve the right to update or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms on our website or sending a notification via SMS. You are encouraged to review these Terms periodically.
- Limitation of Liability To the maximum extent permitted by law, Didion is not liable for any direct, indirect, incidental, special, or consequential damages, or any loss of data or profit, resulting from the use or inability to use the SMS service.
